With the audit creating a baseline, we work with your team to identify critical areas that will deliver the most improvement and value to your department and patrons. Then we create and implement a training schedule to ensure that those that need the information have the tools to execute the plan.
Throughout the subscription contract, we continue to reevaluate both your systems and processes, ensuring that you’re optimizing your use of the system and enabling you and your staff to focus on your patron experience. Best of all you’ll have the attention of Vermont System’s experts that know and understand your unique system, and save significant dollars in training and lost productivity.