Henderson Nevada finds Insights and Direction in Hosted Parks and Recreation Management Solution
Henderson Nevada finds Insights and Direction in Hosted Parks and Recreation Management Solution
After using a competitor's software system for about 22 years, Kent Parks in Kent, Washington was ready for a change.
Just outside the capital of Springfield, Missouri, the Nixa Missouri Parks and Recreation serves an active community with a variety of services from camps to classes to parks. Because the general fund is their primary source of funding, they need to have insights and reports into what is happening, especially as it involves money.
With a mission to ensure their community stays active, the Department of Recreation and Parks, City of Los Angeles, puts recreation first, referring to themselves as a “Recreation and Parks Department.”
We all understand that most parks and recreation departments operate lean with a dedicated staff. That also means that any changes to systems and processes are considered carefully.
Situated just outside of Washington D.C., in Virginia, Loudoun County Parks, Recreation, and Community Services (PRCS) serve a population of approximately 450,000 with a wide range of services and around 700 dedicated full-time employees.
A Vermont Systems customer since 2005, the City of Asheville Parks and Recreation have found that continued advancements and developments from the company have enabled them to keep pace with their community, offering dramatic time savings and an enhanced patron experience.
Prince George’s County in Maryland has a population in excess of 900,000 and lies just outside of Washington D.C. With an active and informed community, a lot is expected from their parks and recreation department and they deliver: they are the only six-time national Gold Medal winner for excellence in parks and recreation management.
The higher education market is changing. Now the experience outside of the classroom is a big consideration for every student when they are choosing a college.
Changing to Vermont Systems PayTrac enabled Frisco Adventure Park to meet the needs of their community signing up for the extremely popular camps.
Answers when you need them. Someone that listens, understands, and can actually resolve your issues when they arise. Those are just some of the things that Vermont Systems PayTrac users are experiencing, and something that they weren't accustomed to with their previous provider.
It all started when COVID hit. That's a phrase uttered by probably literally millions of people last year. For Kelsy Maxie, Guest Services Manager at Frisco Adventure Park, it was a definitive turning point.
People come to parks to relax and have fun and the staff everywhere is dedicated to making that happen. That doesn’t mean everything is free, which means some kind of payment collection is necessary.
People joke about the experiences in some of the smaller, off-the-highway, off-the-coast places. The lack of technology, the trips back in time, old-fashioned processes, lower expectations, etc.
Change can be difficult, especially after nearly two decades on the same software.