The labor shortage has created countless problems for parks and recreation departments everywhere, but entry and access control doesn’t have to be one of them. 

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Are you meeting patron payment expectations? Do you offer the right options for the right situations?

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There's nothing funny about getting shorted in your payments, but PayTrac Shorts are a completely different matter. See for yourself.

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We looked around the parks and recreation space to see what creates a blue ribbon experience for everyone, what’s reasonable to expect, and what departments and municipalities can do to increase satisfaction for everyone.

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You’re dedicated to the mission of creating the best experience for your patrons possible. But at the same time, you have to be a good steward of all of your resources. 

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Everyone is looking for increased revenue, but did you know that government organizations are able to pass payment service fees to those actually making the payment?

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Funding. It’s a perennial, universal issue facing parks and recreation departments everywhere – and there will never be enough. That’s why we are all so conscious of costs and resources. It’s been said that you can’t continuously cut your way to growth.

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Everybody is tasked with doing more with less - but the weight on the parks and recreation departments and facilities everywhere is at another level. Driven by increased demand for services through the pandemic that often hasn’t kept pace with funding, patron experiences have sometimes suffered. 

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The Vermont Systems team was working hard to attend events all across the United States in 2021 and have discovered top trends that you should be implementing in your community for 2022. It’s time to push your community to the next level with this top industry trend. 

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Reservation contracts are one of the most critical – and potentially complex – interactions recreation departments can have with patrons.

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The higher education market is changing. Now the experience outside of the classroom is a big consideration for every student when they are choosing a college.

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Any time you’re talking about exchanging currency, trust should be at the top of the list of requirements. That doesn’t just mean patron transactions - though it certainly includes that - but also your payment partner activities.

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Answers when you need them. Someone that listens, understands, and can actually resolve your issues when they arise. Those are just some of the things that Vermont Systems PayTrac users are experiencing, and something that they weren't accustomed to with their previous provider.

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There’s a reason so many businesses save the first dollar they receive – getting paid is a glorious thing! More and more, that first transaction isn’t cash, but digital.

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It all started when COVID hit. That's a phrase uttered by probably literally millions of people last year. For Kelsy Maxie, Guest Services Manager at Frisco Adventure Park, it was a definitive turning point.

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