Everybody is tasked with doing more with less - but the weight on the parks and recreation departments and facilities everywhere is at another level. Driven by increased demand for services through the pandemic that often hasn’t kept pace with funding, patron experiences have sometimes suffered.
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The Vermont Systems team was working hard to attend events all across the United States in 2021 and have discovered top trends that you should be implementing in your community for 2022. It’s time to push your community to the next level with this top industry trend.
Reservation contracts are one of the most critical – and potentially complex – interactions recreation departments can have with patrons.
The higher education market is changing. Now the experience outside of the classroom is a big consideration for every student when they are choosing a college.
Any time you’re talking about exchanging currency, trust should be at the top of the list of requirements. That doesn’t just mean patron transactions - though it certainly includes that - but also your payment partner activities.
Answers when you need them. Someone that listens, understands, and can actually resolve your issues when they arise. Those are just some of the things that Vermont Systems PayTrac users are experiencing, and something that they weren't accustomed to with their previous provider.
There’s a reason so many businesses save the first dollar they receive – getting paid is a glorious thing! More and more, that first transaction isn’t cash, but digital.
It all started when COVID hit. That's a phrase uttered by probably literally millions of people last year. For Kelsy Maxie, Guest Services Manager at Frisco Adventure Park, it was a definitive turning point.
People come to parks to relax and have fun and the staff everywhere is dedicated to making that happen. That doesn’t mean everything is free, which means some kind of payment collection is necessary.
People joke about the experiences in some of the smaller, off-the-highway, off-the-coast places. The lack of technology, the trips back in time, old-fashioned processes, lower expectations, etc.
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If you happened to miss the most recent Q & A RecChat, no need to worry, you can get caught up by reading the most helpful takeaways below.
Parks and Rec departments face a number of challenges. People look to parks for fun without breaking the budget. For that reason, parks have to be both responsive to the public and conscious of their budget.
Bend, Oregon is a rapidly growing town of approximately a hundred thousand outdoor and active people. Hear how Vermont Systems RecTrac has become a veritable "Swiss army knife" for the needs of the community and associates at the Bend Park and Recreation District.
Without a doubt, 2020 was a year that caused everyone an initial pause, followed in many cases by furious action.
Vermont Systems makes connecting with your community anywhere second nature. And while you’re building your brand with customized user-friendly interfaces, you’ll also be leading your organization forward in real-time through a single source of information.